IT Consultant

 

Jefferson Technology is seeking an Information Technology Consultant with strong troubleshooting and customer service skills to add to our dynamic, growing business.

[We believe strongly in the value of cover letters]

Two things are critical for success in this role:

– A love of technology and how it can solve problems
– Genuine joy in helping others using the skills you have

[Cover letters tell us things about you beyond your resume]

In this role, you will:

– Work with numerous client organizations of many sizes to understand and meet their IT-related needs
– Provide full lifecycle management of large and small IT projects for clients
– Manage relationships with multiple clients
– Set up, configure, maintain, and train users on a variety of information technology assets, including desktop and laptop systems, LANs, WANs, printers, physical and virtual servers, and end-user software
– Assist clients in envisioning and developing IT initiatives to support their business
– Drive implementation of new technologies for clients
– Be glad you submitted a cover letter with your application
– Provide technical support and assistance to clients, including after-hours and weekend support
– Continually look for ways clients can improve their efficiency and operations

[We rely on cover letters to make our hiring decisions – we read them all!]

To be successful in this role, you will have:

– 3+ years of experience in IT support, consulting, or help desk services
– Familiarity with IT project management
– A proven track record of client service management
– Experience with a wide variety of IT assets from multiple different vendors
– A problem-solving mindset and love of getting to the root cause of issues
– Experience in a diversity of platforms, including Windows, Mac, Linux, and VMware
– EXCELLENT interpersonal skills, including patience and empathy, for both clients and coworkers
– Ability to work independently, in a team of coworkers, and collaboratively with clients
– Strong communication skills, including written, verbal, and phone
– Availability to work rotating after hours and weekends on call
– Strong personal drive to stay current in technology trends
– A love of building solutions and wowing clients!

 

Please make sure to include a detailed cover letter that tells us about you, and why you think you might be a good fit. Applications without a cover letter will not be considered.

Salary: $55,000.00 – $70,000.00 per year

Jefferson Technology is a Charlottesville, VA managed services provider dedicated to providing clients with hassle-free, worry-free IT support and services. We believe deeply in our core values of Professionalism, Empathy, Thoroughness, Follow-up, and Expertise, and live by these values to provide top-of-the-line service to our clients. Because of this, we have been growing our customer base rapidly. If you believe in these values, have great customer-relation skills…

Apply today with your resume and cover letter

 

Please make sure to include a detailed cover letter that tells us about you, and why you think you might be a good fit