Remote Support Portal

Jefferson Technology is proud to use Splashtop for remote access support.

1. Click one of the links below to download the correct software to your computer. If you are uncertain which to choose, please ask your consultant.


Desktops and Laptops
Download Windows Client Download MacOS Client
Mobile Devices
Download Android Client
(watch setup tutorial)
Download iOS Client
(watch setup tutorial)


2. Launch the downloaded program. It may be in your Downloads folder.

3. Give the 9-digit number to your consultant.

When you want to end the support session, be sure to quit the program.
This ensures your computer cannot be remotely accessed any more until you download and run the program again.

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